KAITUM AI for banks

We provide the best teammateyour bank has ever had.

0%

appointments

One additional high-quality advisory appointment every day.

0%

cross-sellings / closes

Data-driven offers, less gut-feel selling.

0%

less admin time

Up to 55% less time spent on administration.

KAITUM AI for banks

More time for customer advisory

Never let sales signals go unused.

With Kaitum AI, advisors get a clear customer overview via voice or text. Important customer signals from conversations, emails, and more are captured directly in the data. Follow-up work such as notes and documentation can be created automatically on demand. KAITUM AI handles the busywork so your sales team can focus on the customer.

The right timingThe right advisorySignal intelligenceNext best actions
Live signal feed
Bank branch with advisory situations

Advisor dashboard

Signal-driven prioritization in real time

Active today

12

01

Mr. Miller

High priority

Rent increase of 200 euros

Potential for home ownership

02

Ms. Schneider

High priority

Job change on LinkedIn

Higher monthly liquidity

03

Mr. Becker

High priority

Car leasing at 6% expires in 12 months

Loan payoff without prepayment penalty

Why now

Why installed-base sales potential often remains unused

Banks have extensive customer and transaction data. In practice, advisory conversations are still often random or only start once customers become active. Relevant signals about life events, financial decisions, and liquidity are frequently missed.

At the same time, too much time goes into preparation, documentation, and campaigns instead of effective customer advisory.

KAITUM AI changes this logic.

The platform detects relevant signals early, prioritizes concrete advisory opportunities, and provides clear recommendations. This creates more conversations with the right customers at the right time.

01

Appointment rate

Too low appointment rate in the installed base

KAITUM AI prioritizes customers with current advisory needs early and increases the number of qualified appointments.

02

Cross-selling

Untapped cross-selling potential

KAITUM AI identifies additional needs from customer, transaction, and context data and activates concrete cross-selling opportunities.

03

Administration

Too much time on administration instead of advisory

KAITUM AI automates preparation and documentation so advisors have more time for real customer conversations.

04

360-degree customer profile

No complete picture of the customer

KAITUM AI creates a dynamic 360-degree customer profile from internal and external data and makes relevant potential visible immediately.

→ KAITUM AI LÖST ALLE VIER PROBLEME GLEICHZEITIG

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KAITUM AI for banks

How to: Effective customer advisory

KAITUM AI creates developer profiles. It also builds private-customer profiles and corporate-customer profiles for precise outreach, stronger preparation, and higher relevance in advisory conversations.

360° customer profile

From data to a 360° customer profile

Kaitum AI connects existing data from multiple sources into a complete customer picture.

For example

Payment-stream data
CRM information
Product maturities
Conversation notes
Customer scoring
External data sources

On this basis, a 360° customer profile emerges that continuously identifies new advisory opportunities.

Advisor with structured prep and follow-up
Signal-based proactivity in service center

Proactivity

Kaitum AI does not replace advisory work - it supports advisors in daily execution. The system detects relevant customer signals and suggests concrete next steps automatically.

For example

Invite customers to advisory sessions
Prepare conversations
Derive product recommendations
Post-conversation follow-ups
Structure phone campaigns
Identify life stages

This turns customer data into continuous, structured sales execution. With Kaitum AI, advisors have more time for advisory work.

Sales impact

More time with customers

Less time for research and preparation

Fewer phone campaigns

More relevant conversations

Less documentation effort

Clear conversation structure and automatic protocols

Result: advisors reach the right customers at the right time. Sales becomes more predictable and data-driven.

Advisors spend more time with clients and less time on administration and preparation. Kaitum AI provides the right signals and arguments for successful sales.

KPI cockpit

Advisory rate

higher

Appointment rate

increasing

Close rate

improved

Customer potential

systematically captured

Sales steering

data-driven

Administration

reduced

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